Documentation and Training: The User Experience

Session: Professionally Managing Content: What are your quality metrics?
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Session Details
Speakers: Reid Sutherland
5.0 stars

Date: Thursday, April 19, 2007
11:15 AM - 12:30 PM
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Rating: 4.0 stars
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Track: Content Development
Location: Shaugnessy II Room
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By: Mr. Chris Scannell
on May 16 2007
at 07:39 PM EDT
4
Some profound ideas
From the session description, I expected to take away some handy metrics for measuring doc quality. I didn't get that, but instead got something more profound and useful: a good explanation of the concept of _manufacturing_ content instead of authoring it.
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